Hi! It depends on what you mean by surveys. If you’re designing a survey to develop statistics you’ll use to make policy… that bad boy is definitely subject to the PRA.
If you’re trying to understand about how well a service is performing, there are a bunch of carve-outs for customer service and performance.
More than the exact format of how you’d collect something, what’s an example of a goal you’re trying to achieve? Happy to talk through the different approaches!