Erie – Medium

Erie

Erie

How to Usability Test a Government Service

An overview of one approach to getting government services in front of real users and incorporating the feedback, quickly.

Dec 6, 2020

GIF of 19 different prototypes of a tool

Dec 6, 2020

Erie

How to Fix (the implementation of) the Paperwork Reduction Act

Or: The Burn Pit: Why we shouldn’t burn it down and what we should do instead

Nov 29, 2020

President Clinton signing the Paperwork reduction act

Nov 29, 2020

Erie

Should I build a government portal?

Only if it will take me to another dimension.

Nov 15, 2020

Should I build a government portal?

Nov 15, 2020

Erie

The Must-Do List: Table Stakes for Tech in American Government

The U.S. Federal government is the largest employer on earth, with the biggest budget. We also have “website business hours.”

Nov 15, 2020

The Must-Do List: Table Stakes for Tech in American Government

Nov 15, 2020

Erie

So you want to serve your country: A (biased) guide to tech jobs in federal government

Advice as you think through possibly joining government service

Nov 15, 2020

So you want to serve your country: A (biased) guide to tech jobs in federal government

Nov 15, 2020

Erie

10 Tips for Loving Someone in an Overrun ICU in the time of Covid

This advice is written with love for people facing a nightmare. What I wish I knew when my loved one was in a slammed ICU with covid.

Nov 14, 2020

10 Tips for Loving Someone in an Overrun ICU in the time of Covid

Nov 14, 2020

Erie

On Carl Lewis of Savannah, Georgia

I’ve found so much comfort in the memories of others (Em, Jen, Carl’s family, the Code for America Brigades), that I’m compelled to share…

Oct 21, 2019

On Carl Lewis of Savannah, Georgia

Oct 21, 2019

Erie
in
Code for America Blog

What Healthcare.gov has to do with the Hawaii false alarm — and what to do about it

By now, you’ve heard of the Hawaii False Alarm, and about the blowback and blame as people try to sort out how this could have happened. In…

Jan 19, 2018

What Healthcare.gov has to do with the Hawaii false alarm — and what to do about it

Jan 19, 2018

Erie

User Research Is Not Illegal, Uncle Sam

During my five years working on tech in the Federal government, the most frustrating rumor I heard was that, for Feds, “It’s illegal to do…

Mar 6, 2017

User Research Is Not Illegal, Uncle Sam

Mar 6, 2017

Erie

Erie

America’s foremost technologist named after a Great Lake. Now @CodeforAmerica! Co-founder @techladymafia + @usds. Former @harvard @whitehouse @cfpb.

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